Privacy Policy for Mobile Applications

Respected users:

PLAYFIT Terminals (hereinafter referred to as "PLAYFIT" "we" and "our") know the importance of privacy and will do their utmost to protect your privacyPlease read, understand and agree to this Privacy Policy (hereinafter referred to as "this policy") before submitting personal or privacy data to our product PLAYFIT.

The policy applies to PLAYFIT - Smartwatch and PLAYFIT - IoT wearables applications. 

Our policy is designed to help you understand the following:

  1. How will we use your personal data
  2. How will we use cookies and similar technologies
  3. How will we disclose your personal data
  4. How to access or modify your personal data
  5. How will we protect your personal data
  6. How do we deal with children's personal data
  7. Our third party suppliers and their services
  8. How your personal data is transferred around the world
  9. How this policy is updated
  10. How to Contact us

Please note that this policy applies only to PLAYFIT consumer electronics products, Android and iOS Mobile applications, including data cards, computer applications, tools, software, Web sites, and services that show or refer to this policy. This policy describes how PLAYFIT handles your personal and privacy data and affirms PLAYFIT's commitment to protecting privacy.

This policy describes how PLAYFIT handles your personal and privacy data and affirms PLAYFIT's commitment to protecting privacy.It is recommended that you read this policy to fully understand the privacy policy of PLAYFIT specific products or services.

1. How will we use your personal data

Personal data refers to information that can be used to determine an individual's identity when used alone or in combination with other information. Such data is collected when you use a PLAYFIT product or service, including name, date of birth, address, account number, photo, and location and date of access to the product or service. PLAYFIT will only collect and use your personal data for the purposes stated in this policy.

The following examples illustrate the personal data that we may collect and how we can use such data:

1.1 Personal Data We collect

About your information: we may collect and use account number, Avatar, nickname, sex, time zone, language and locale data. Shopping related information: The next purchase firmware equipment, we will collect your shopping related information.

Personal information: After starting PLAYFIT app, we need you to provide data about your name, birthday, height, weight, sex.

Device Record Data: When you use PLAYFIT Sync device data, we record personal data, including but not limited to activity information, sleep, heart rate, weight,

Call Information: When you use the caller, SMS prompt function, you will get calls, SMS status. If you have permission to obtain contact information, it will be displayed when the appliance receives incoming calls and SMS.However, your contacts and other related data are not stored.

Mobile Information: When you use PLAYFIT, we need to obtain your mobile phone operating system version and mobile phone brand model.

Network usage data: We may collect network types, network signals, etc. related to PLAYFIT specific functions.

Location data: When you use location-based program services or features, we may collect your location data.

This application collects location data to enable Step Tracking, Distance travelled & Sports activities even when the app is closed or not in use.

We need to access the location information in the background or when the application is not in use to track, measure the distance you covered, or count the number of steps you walked in the sports activities you perform in any of the Sports Modes of the watch.
These permissions will ensure that your PlayFit SLIM smartwatch is able to track your steps and distance travelled.


Log information: When you browse the PLAYFIT server, our server automatically records a number of record data, including but not limited to: IP address, browser type, browser language, reference source page, operating system, timestamp, and click Stream data.

Device information: When you connect a hardware device using PLAYFIT, including but not limited to the unique identifier of the appliance, the version and the approximate geographic location of data (not personal data) will be transferred to the server.The above data collection may also apply to your update system or software, restore the original settings, and so on.

Debug information: When you choose to upload debugging information to help us analyze the problem, your debugging information will be transferred to the server.

How we use personal data

The collection of personal data is intended to provide you with services and/or products, and we are also subject to the applicable laws and regulations.You hereby agree that the company deals with and discloses personal data to affiliates (communications, social media, technology and cloud business), third party service providers (hereinafter defined) for the purposes set out in this privacy policy.

We may use your personal data for the following purposes:

More details on how we can use your data, including your personal data, are available here.

Registered app account: Personal data collected via app will be used to create personal accounts and user data pages.

Calculated motion results: We use personal body data to accurately calculate motion results.

Provides PLAYFIT services: The appliance data will show the user the data associated with it.

Display caller information: When you receive a call, SMS text message, the device will display the caller's data.

Determine if your phone is supported: Mobile information will be used to determine whether your phone can use PLAYFIT. Provide network related services.

We will use the network type, the network signal and so on prompts the user to download the updated version in the different network environment. Provides location-based services. The location data is used to record the position in the move during the use of PLAYFIT.

For example, when you record running tracking information through the PLAYFIT running function, use location-based advertising, use location to optimize weather features, or request map information, and your location information is sent back to PLAYFIT so PLAYFIT can provide you with accurate content.

Optimization Service: We use record data to improve service quality.

Provides device management: This type of data provides for the management of bundled devices.

Improve software Stability: Collect fault records for analysis of software quality to provide better service.

1.2 How we will use your personal data

We will use your personal data for the following purposes:

(a) Make changes at your request and provide technical support.

(b) Send you notifications of operating system or application updates and installations.

(c) to provide you with personalized user experience and personalized content, and activate after-sales service.

(d) Conducting internal audits, data analysis and research to improve our products and services.

(e) Analysis of operational efficiency and measurement of market share.

(f) Improve customer communications and ensure that customers are provided with safe and quality services.

(g) Troubleshoot errors if you choose to send us error details.

(h) To synchronize, share, and store data you upload or download, and to perform uploads and downloads, as agreed.

(i) To improve our protection against damage and anti-fraud programmes.

1.3 location-based Services

When accessing some location-based services, such as performing a search, using navigation software, or viewing weather at a particular location, We collect, use, and process the exact location or location of your equipment.We need these location information to provide Stated service.We will collect your equipment identification code (IMEI, ESN, MEID and SN), device type, model and real-time Location data (obtained via GPS, WLAN, and service provider network IDs).We collect location data for the purpose of To provide and improve location-based products and services. We will ask you which applications you want to enable location-based services for. You can choose to turn off location-based services on your device and deny sharing your location data.For more information on how to disable location-based services, please contact your network operator.

1.4 Collection and use of non-identifiable data

Non-identifiable data refers to data that cannot be used to determine personal identity. For example, we collect aggregated statistics, such as the amount of traffic. We collect this data to understand how users use their products and services. In this way, we can improve our services to better meet customer needs.We may decide to collect, use, process, transfer or disclose the unrecognized data for other purposes.

2. How will we use cookies and similar technologies

2.1 Cookies

To ensure that the site works, we sometimes store small data files called cookies on mobile devices. A Cookie is a plain text file that a network server stores on a computer or on a mobile device. The contents of a Cookie can only be retrieved or read by the server that created it. Each Cookie is unique to your mobile application. Cookies usually contain identifiers, site names, and some numbers and characters.

Cookies allow us to store user preference data. Most Internet service providers enable cookies to improve the user experience. With cookies, you can remember a user's single access (using a session cookie) or multiple accesses (using a permanent cookie). Cookies enable you to save settings such as the language, personal data, and other data for your mobile device. This means that users do not need to reconfigure user preferences on each visit. If a mobile device does not use cookies, the mobile device treats it as a new visitor every time the user opens the device.For example, if you are logged on to a mobile device, the device will not recognize you when you log on again, and you will be logged off again.

We do not use cookies for any purpose other than those stated in this policy.

3. How will we disclose your personal data We will not sell your personal data to third parties.

However, we will disclose your personal data in the following circumstances:

3.1. with the explicit consent of the disclosure: we have your express consent, we will share your personal data with other parties.

3.2. Disclosure to authorized partners (hereinafter referred to as "our partners"): Some of our services are provided by our partners. We may share some of your personal data with our partners to provide a better customer service and user experience. For example, when you are online to purchase our products, we must share your personal data with the logistics service provider to arrange delivery, or arrange for the partner to provide services. We will only process your personal data for specific, clear and lawful purposes and will only disclose the data necessary to provide the service.Our partners do not have the right to use shared personal data for any other purpose.

3.3. Disclosure on the basis of law or reasonableness: we may disclose your personal data in the event of legal, legal, litigation or public and government authorities ' request. In some jurisdictions, if we are involved in reorganization, merger or bankruptcy and clean-up proceedings, your personal data will also be disclosed to the counterparty.We also disclose your data in the presence of reasonable requirements, such as the terms and conditions of implementation and the purpose of protecting the customer.

4. How to access or modify your personal data

According to our terms and conditions, you can manage your personal data at any time, such as your account information. You should ensure that all personal data submitted is accurate.We will do our best to maintain the accuracy and integrity of our personal data and update the data in a timely manner. You have the right to access your personal data, except for certain legal exceptions. If the privacy and information laws of some jurisdictions are different, we will comply with these laws. If you want to exercise data access, please email us with feedback.

To ensure security, you may need to provide a written request. You also have the right to delete or modify any personal information that we have in our custody regarding you. We will delete or modify such information at your request. To make such a request, please send us an email feedback.

If we have reasonable grounds to believe that these requests are deceptive, impossible to enforce, or if the local law does not provide access, we will refuse to process the request.

5. How we will protect your personal data

We value personal data security. We adopt industry standard practices to protect your personal data against unauthorized access, disclosure, use, modification, damage, or loss of data. We will take all reasonable and feasible measures to protect your personal data. For example, we use encryption to ensure data confidentiality, we use trusted protection to protect against malicious data, and we deploy access control mechanisms to ensure that only authorized personnel have access to personal data, and that we organise security and privacy protection training courses,

Enhance employee awareness of the importance of protecting personal data. We will take all reasonable and practicable measures to ensure that unrelated personal data are not collected. We will only retain your personal data within the time frame required to achieve the purpose stated in this policy, unless the retention period is extended or permitted by law.We will do our best to protect your personal data, but please note that no security measures are invulnerable.

6. How we deal with children's personal data

Our products, and services are mainly for adults. A child may not create his or her own user account without the consent of the parent or guardian. In cases where a child's personal data is collected with parental consent, we will use or disclose the data only if the law allows, parents or guardians expressly agree or protect the child.Although local laws and customs have different definitions of children, we treat anyone under the age of 13 as a child.

If we find ourselves collecting the child's personal data without prior verifiable parental consent, we will try to delete the relevant data as soon as possible.

7. third party suppliers and their services

We cannot control third party privacy and data protection policies, and such third parties are not bound by this policy.Please refer to these third party privacy policies before submitting personal information to third parties.

8. How your personal data is transferred globally

We deliver our products and services through our global resources and servers. This means that your personal data may be transferred to other jurisdictions outside the country/region where you use the product or service, or access from those jurisdictions. Such jurisdictions may have different data protection laws or even laws.In such cases, we ensure that your data is adequately protected by all applicable legal and regulatory requirements.

9. How this policy is updated

We reserve the right to update or modify this policy from time to times.We will send you a change notification through a version update.

10. How to contact us

If you have any questions, comments or suggestions, please send the PLAYFIT user Feedback module via email just to us.

Important NOTE: In view of local legal and linguistic differences, the local language version of the PLAYFIT privacy policy may be different from this version.If there is any discrepancy, please refer to the local language version.

Last update: August 2019.

All rights reserved by PLAYFIT terminals.